Shopiengo.com

Terms & Conditions

Welcome to Shopiengo.com. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

If you do not agree with any part of these terms, please do not use our website.

1. General Use

Shopiengo.com is an online marketplace offering fashion, electronics, home goods, and lifestyle products.
By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a legal guardian.
We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion.

2. Product Information

We strive to display product details, images, and prices as accurately as possible.
Colors and appearance may vary slightly due to screen settings.
Shopiengo.com does not guarantee that all product descriptions are completely error-free.

3. Pricing & Payments

All prices are listed in Bangladeshi Taka (BDT) unless otherwise stated.
Prices are subject to change without prior notice.
We offer Cash on Delivery (COD) and online payment methods as available.
For COD orders, payment must be made at the time of delivery.

4. Order Confirmation & Cancellation

Orders are confirmed via phone call, SMS, WhatsApp, or email.
Shopiengo.com reserves the right to cancel any order due to stock unavailability, pricing errors, or failed confirmation.
Customers may request order cancellation before dispatch.

5. Shipping & Delivery

Delivery timelines may vary depending on location and courier service.
Shopiengo.com is not responsible for delays caused by natural disasters, strikes, or courier issues beyond our control.
Customers must provide accurate delivery information to avoid delays or failed delivery.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.
Products must meet eligibility requirements to qualify for return or replacement.
Refund decisions are final and subject to inspection.

7. Cash on Delivery (COD) Policy

COD is available across most areas in Bangladesh.
Customers are requested to check the product in front of the delivery agent before accepting.
Repeated order refusal without valid reason may result in COD restriction for future orders.

8. User Responsibilities

You agree not to misuse the website or engage in fraudulent activities.
Providing false information may result in order cancellation or account suspension.
Customers are responsible for maintaining the confidentiality of their account details.

9. Intellectual Property

All content on Shopiengo.com, including logos, images, text, and design, is the property of Shopiengo.com.
Unauthorized use, copying, or reproduction is strictly prohibited.

10. Limitation of Liability

Shopiengo.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability, if any, is limited to the value of the product purchased.

11. Privacy

Use of the website is also governed by our Privacy Policy, which explains how we collect and use customer data.

12. Changes to Terms

Shopiengo.com reserves the right to update or modify these Terms & Conditions at any time.
Continued use of the website constitutes acceptance of the updated terms.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh.

14. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

📧 Email: roy.showvon@gmail.com
🌐 Website: www.shopiengo.com